Essential Info about Japan Travel - FAQ - Japanspecialist
Essential Info
Here you'll find all the practical information you need to know ahead of your trip to Japan, ensuring that you're well prepared for the journey of a lifetime. Remember, you can contact our team at any time if the information you're looking for isn't listed below.
Entering Japan
We have a dedicated page which is being kept up to date with the latest information detailing the requirements for tourists travelling to Japan. You may visit the page by clicking here.
If you are a traveller who wants to visit Japan for tourist purposes (not longer than 90 days) and if you are a citizen of one of the following countries, you can enter Japan without a visa; Hong Kong, Korea, Singapore, Australia, New Zealand, Canada, US, and almost all European countries (please check which countries and if there are any restrictions). If not, you must apply for a visa in advance.
Please always check the official website of the Ministry of Foreign Affairs of Japan for more information.
Everyone who enters Japan must be in possession of the following documents:
- A valid passport that is valid during your stay
- A return flight ticket or a ticket to the next destination
- Required documents for your first destination within Japan
- Documents proving the purpose of the trip
These official rules apply to anyone visiting Japan with or without visa requirements. Always double-check these as they are subject to change.
Please note that these rules are only for vacation, business, transit, or short family visit purposes.
If you have another reason for your trip to Japan, such as work, study, sports, you're an artist or performer, or you want to stay longer than 90 days, you must apply for a visa. Work in Japan and/or participating in paid activities with a (short stay) visa is strictly prohibited.
Once you are photographed and fingerprinted at customs, you will receive a 'temporary visitor' stamp in your passport that gives you access (for a maximum of 90 days) in Japan.
A customs declaration is required. You are requested to submit this customs declaration before entering Japan and is needed for both accompanied and unaccompanied baggage at customs clearance.
Customs declaration forms are available on the plane, on the ship, or at the customs office before you go through customs. Make sure you are familiar with the current rules, all the necessary information and make sure you are aware of the limits so that you do not have to face surprises on the spot. Similar restrictions also apply to exports and imports. CITES and Japanese law both prohibit the international trade in ivory.
Practical Information
If you are in an emergency situation and you need serious, urgent help, call 110 for the police and 119 for fire or an ambulance.
Calling an emergency number is free of charge.
Japan uses plugs that consist of two flat parallel prong pins.
So before you leave, don’t forget to bring a conversion plug or a transformer so you can charge your electronic devices in Japan.
The main voltage in Japan is uniformly 110V, and there are two types of frequencies in use: In the east of Japan they use 50 Hertz and, in the west, (including Nagoya, Kyoto and Osaka) 60 Hertz.
Electronic devices such as hair dryers (with double voltage), shavers and (travel) irons should therefore work everywhere in Japan. If not, a step-down transformer can be used to convert the voltage requirement.
Conversion plugs and transformers are relatively easy to find and purchase in Japan, especially in urban and tourist areas. Some international hotels have sockets with both 110 and 220 volts (European plug), so conversion plugs, transformers or adapters are not needed. If you need to charge your device on the go, you can also do this in the shinkansen (bullet train), and the latest models have outlets next to the window seats.
Japan has one of the strictest drinking water quality standards in the world. The water from the Japanese tap can therefore be drunk without a problem.
In addition, Japan is a pioneer in water purification and is often a source of pride in many (mountain)regions because this clean and cool water often comes from the mountain peaks in the area.
In addition to the many vendor machines, all convenience stores always have all types and sizes of water bottles in stock and eateries often offer you free tap water.
Yes! Public toilets are readily available and very clean throughout Japan, even in convenience stores, train stations, and parks. They are well-maintained and often equipped with modern features like heated seats and bidets.
There is nothing more fun than sending a postcard to the home front to show how beautiful it is in Japan and, of course, to inform about all your Japanese adventures.
Postcards are available in convenience stores, souvenir shops and kiosks at the stations. Sometimes they also sell stamps. Otherwise, postcards and stamps are also for sale at the post office. Post offices (yubin-kyoku) are usually open between 7:00 -23:00 and are indicated with the T-shaped logo and an additional horizontal border above it.
Mailboxes are easy to recognize due to the bright red colour of the boxes. They often have two slots; depending on the size, destination and type of mail, you choose the right slot. Mailboxes are often located at intersections, buildings and public fences. Or just easily deliver your mail at the reception from your hotel, and they will be happy to post it for you.
Apart from essentials such as cash, camera, transportation tickets and passes, portable chargers, adapter plugs and a small day bag, we recommend packing clothes based on the season and destinations you will visit. Continue reading on our blog to learn more about the essentials to pack for each season in Japan.
It depends on your interests and travel style. Two weeks is a good starting point for a general overview, covering major cities like Tokyo, Kyoto, and Osaka.
For a quick taste
Focus on one or two major cities like Tokyo or Kyoto for a 5–7-day trip.
For deeper exploration
Spend 10-14 days to explore multiple cities and regions, including cultural experiences and day trips.
For off-the-beaten-path adventures
Consider 3 weeks or more to delve into rural areas, hidden gems, and unique activities. Some regions like Hokkaido may require you to rent a car.
Japan has three important national "holiday weeks" and is the most important holiday period for locals.
The Japanese have holidays in the last week (December to the first week of January) during the "Golden week", which lasts a few days, usually around the end of April to May and during the "Obon" holiday, which takes place in mid-August.
Companies are often closed around New Year's Eve, and many Japanese people have time off during the Golden Week. During Obon many Japanese people return to their family homes.
In addition, other important holidays are;
- New Year's Holiday on January 1st
- Coming-of-Age Day on the 2nd Monday of January
- National Foundation Day on February 11th
- The Emperor's Birthday is on February 23rd
- Vernal Equinox Day on March 20th or March 21st
- Showa Day is on April 29th
- Constitution Memorial Day is on May 3rd
- Greenery Day on May 4th
- Children's Day on May 5th
- Maritime Day on the 3rd Monday of July
- Respect for the Aged Day on September 3rd
- Autumnal Equinox Day is on September 22nd or September 23rd
- Health and Sports Day on the 2nd Monday of October
- Culture Day on November 3rd
- Labor Thanksgiving Day November 23rd
Please be aware that on these holidays with closures and often overcrowded public transport. Therefore, plan your trip well and keep in mind that overnight accommodations are often fully booked very fast.
We also recommend booking early-stage transport tickets for domestic flights and reservations for (express) trains, shinkansen, (night) buses and other forms of long-distance transport.
Weather and Climate
Japan’s standard time zone is GMT+9. That means that all over the country (there are no different time zones within Japan) it is nine hours later than the Greenwich Mean Time (GMT/CET). Japan does not use daylight savings time.
Due to the stretched out landscape of Japan, the country has many different climate zones. The weather varies enormously from region to region. Japan has four different seasons, which are noticeable all over the country. Every season in Japan has its charms, brought by the seasonal changes in temperature and weather.
It depends on your priorities. Here's a breakdown:
Spring (March-May)
Lovely weather, stunning cherry blossoms, but can get crowded and pricey. Great for sightseeing and soaking up the lively spring vibes.
Summer (June-August)
Hot and humid, perfect for festivals and outdoor fun. Watch out for typhoon season, pack light, and don´t forget to use sunscreen.
Autumn (September-November)
Comfortable temperatures, gorgeous fall foliage, and generally good value. Perfect for nature lovers and budget-conscious travellers.
Winter (December-February)
Snow in some spots, fewer crowds, excellent for winter sports like skiing. Prepare for chilly weather and pack accordingly.
In case you want a more in detail description of all seasons in Japan, click here.
Japanese Language
The national language of Japan is Japanese. There are differences in accent and dialect per region.
Japanese speak politely to each other and foreigners, but this is not expected from you. In general, people working in tourism speak English.
Announcements at airports and stations are usually made in Japanese as well as in English. Messages on (road) signs are displayed with both Japanese characters and the Roman alphabet.
While not essential, knowing some basic phrases will be appreciated and make your experience smoother. Here are some useful ones:
Greetings
- Konnichiwa (hello)
- Konbanwa (good evening)
- Ohayo gozaimasu (good morning)
Phrases
- Dozo (please)
- Arigato gozaimasu (thank you)
- Sumimasen (excuse me)
- Gomennasai (I'm sorry)
- Eigo dekimasu ka? (Do you speak English?)
Numbers
- 1 - ichi, 2 - ni, 3 - san, etc. (helpful for ordering food or directions)
Basic directions
- Doko desu ka? (Where is it?)
- Toire wa doko desu ka? (Where is the restroom?)
Be sure to check our blog for more useful Japanese phrases.
Internet and Wi-Fi
To use Wi-Fi in Japan, it is technically possible to use your own 3G / 4G / 5G device, but the roaming charges can be high. It is, therefore, recommendable to use wireless hotspots. Especially in the major cities in Japan, many WIFI hotspots are popping up everywhere.
It is advisable to rent a mobile Wi-Fi router on-site for a guaranteed Wi-Fi connection. These are available at the airports but also can be ordered easily online in advance.
We offer a 20% discount on the Ninja Wi-fi using the coupon code JPS20. Learn more by vising our Ninja Wi-Fi page.
Pocket Wi-Fi and eSIM are great options for staying connected in Japan. Your choice depends on your travel style and needs. Pocket Wi-Fi allows connection to multiple devices with a strong, consistent signal (even in rural areas), and it is usually the preferred choice for small groups (up to 10 people depending on the provider) or heavy data users. However, it requires carrying and charging an extra device daily.
On the other hand, an eSIM is built into your device, perfect for short trips or solo travelers. Just keep in mind it may drain your device battery faster and needs a compatible, unlocked phone. For more information on Pocket Wi-Fi and eSIM click here.
Money and Payments
The national currency of Japan is the YEN and is indicated by the symbol ¥.
Coins come in 1 yen, 5 yen, 10 yen, 50 yen and 500 yen. Yen notes are 1,000 yen, 2,000 yen, 5,000 yen and 10,000 yen.
Cash is still commonly used. You can withdraw cash from ATMs at convenience stores (such as 7/11, Family Mart and Lawson). Do note that not all ATMs are open for 24 hours, and sometimes ATMs in remote areas can run out of cash.
If you bring cash from your own currency, you can exchange it easily for Japanese yen when you arrive at an International Airport.
Please note that you filled in a customs declaration form by entering or leaving Japan. This is required if you have more than one million yen in cash, travellers checks and other securities with you. Check the official website of the Japanese Customs Service for a current and comprehensive understanding of all necessary procedures.
Although Japan is a largely cash-based society, credit cards are accepted in most shops, restaurants and taxis, especially in major cities and in tourist spots. In addition to credit cards, most debit and prepaid cards of the major international brands are accepted throughout the country.
Of course, it is possible to get some cash from the ATM with your credit card from major banks such as Japan Post Bank and Seven Bank. Extra transaction costs will be charged.
There are also public transport cards (e.g. SUICA and PASMO) with which you can pay with (pre) paid. Besides your public transport costs (metro/bus and some trains), you can also pay for your groceries in the convenience store!
Most ATMs in Japan are available 24/7, especially in major cities and convenience stores. However, rural areas might have limited accessibility and operating hours. Carry some cash upon arrival and research ATM locations near your accommodation for peace of mind.
When you pay in a café or restaurant, note that the "service charge" is already included in the final amount. It's not necessary to tip, there is no such tipping culture in Japan, and staff you try to tip may be offended by it.
There is one exception to tipping. For the service of a (private) guide, interpreter or equivalent profession from the West, where tipping is common, it is appreciated that a tip is given (although this is certainly not expected!). If you decide to tip someone, remember to put it in an envelope (you can buy these in a convenience store or a 100-yen store).
It depends on your travel style and preferences. Here's a rough guide:
Budget (~€50/night, ~€20/day)
Hostels, guesthouses, street food, public transportation. Suitable for backpackers and budget-conscious travellers.
Moderate (~€100-€200/night, ~€40/day)
Business hotels, mid-range ryokans, local restaurants, regional day trips. Offers more comfort and flexibility.
Luxury (~€200+/night, ~€80+/day)
Luxury hotels, traditional ryokans with onsen, Michelin-starred dining, private tours. Enjoy an unforgettable experience.
Consider factoring in the Japan Rail Pass if you plan extensive train travel, its cost-effectiveness depends on your itinerary.
Getting Around Japan
Navigation
- Google Maps
- Hyperdia (schedules for trains)
- Japan Travel by NAVITIME (schedules for trains, buses, and subways)
Translation
- Google Translate
- Offline translation apps
Currency exchange
- XE Currency Converter
Food and restaurants
- Tabelog (popular restaurant review platform)
- Byfood
The Japan Rail Pass offers unlimited travel on JR trains (including bullet trains) for a set period (7, 14, or 21 days). It's cost-effective if you plan extensive train travel between major cities. Research your itinerary and compare costs with individual tickets before purchasing. Regional passes for specific areas might be more suitable depending on your travel plans.
The Japan Rail Pass covers rail travel nationwide (excluding Okinawa), while regional passes are limited to specific areas. Opting for a regional pass can save you money, provided you can confine your travels to that region. Alternatively, paying a bit more for the nationwide Japan Rail Pass offers flexibility in travel destinations. Notably, only the nationwide pass includes travel on the Tokaidō Shinkansen, linking Tokyo and Kyoto conveniently. Some regional passes also cover non-JR trains, local buses, ferries, trams, and even bicycle rentals not included in the national JR Pass.
Purchasing Shinkansen (bullet train) tickets in Japan is a straightforward process that can be completed through various methods. It is advisable to make reservations in advance using an online platform such as the JR-Central Global Website or other authorised agencies.
Alternatively, you can acquire a Shinkansen ticket from a ticket vending machine available at all Shinkansen stations. These machines offer English menus and are an efficient way to purchase tickets. For guidance on using these machines, the Central Japan Railway Company has provided a useful guide which you can find here.
Lastly, another option is to visit a ticket counter (in Japanese, “Midori no Madoguchi”) for personalised assistance or to purchase special ticket types. At any JR station, the staff can assist with seat reservations and provide details on schedules and fares.
Japan has an excellent network of trains, buses, and subways. Trains are the most efficient, followed by buses. Subways are convenient for navigating within major cities. Purchase tickets from vending machines (English options available) or use IC cards like Suica or Pasmo for ease and top-ups.
Ride-sharing apps like Uber and Lyft have limited availability in Japan, mainly restricted to major cities. Taxis are readily available but metered fares can be expensive in comparison.
When navigating Tokyo's public transport, opt for a 24h, 48h, or 72h Tokyo Metro Pass or a Suica Card based on your plans. The Metro Pass provides unlimited rides on Tokyo Metro and Toei Subway, ideal for short subway-heavy trips. The Suica Card covers more lines (including trains), buses, and shopping, automatically deducting trip costs. For focused sightseeing, choose the Metro Pass; for broader travel and convenience, opt for the Suica Card.
Suica is from JR East, while Pasmo is by a group of non-JR transit companies in Tokyo. Both cards offer similar features but with minor differences. The decision between Suica and Pasmo depends on convenience and where you buy the card initially.
They provide equal utility for travel and small purchases in Tokyo and beyond, with the flexibility to use them interchangeably. They can both be added on your Google or Apple wallet for easy payments via smartphone.
Suica is easily obtainable at JR East stations, ideal for JR service users like those from Narita or Haneda airports. Pasmo cards are found at non-JR subway and private rail stations in Tokyo. Suica offers a tourist version called Welcome Suica, designed for visitors with benefits like a fixed validity period for a ¥1000 fee, while Pasmo offers Pasmo Passport, a similar card for ¥1500 deposit to be paid.
Absolutely! Here are some options:
Shinkansen lines
Many offer stunning views, like Tokyo-Kyoto with Mt. Fuji glimpses or Hokuriku Shinkansen through snow-covered mountains.
Local scenic trains
Check regional options like Hakone Ropeway, Kurobe Gorge Railway, or Sagano Scenic Railway for breathtaking landscapes.
To make your journey as stress-free as possible, several courier companies offer services so that you can travel "hands-free". These luggage delivery services can drop off your luggage at your hotel a day later, or sometimes even within the same day.
This service is not only limited to the delivery from one of the four major airports to your (first stay) hotel but is also easy to arrange this service between several (most of the larger) hotels. Ask at the reception about the possibilities and the staff will be happy to help you! Your luggage will be sent to the next destination, while you travel by train without any worries.
At most hotels, you can order this service in advance, but more convenience and supermarkets offer this service. Of course, the Japanese specialist can also help you with this service.
If you wish to store your luggage temporarily because you want to visit something for a short time and would rather not or cannot take the luggage with you, the many lockers ( given in different sizes) at the larger (train/metro) are a solution.
Storing luggage is relatively easy. Select the desired lockers and pay with coins (usually 100 yen coins). Depending on the size of the class, prices vary between 100 yen and 600 yen. There are even options that you can pre-pay with one of the IC-OV cards.
Activities and Experiences
Japan is generally safe and welcoming for all travellers.
Solo
Consider group tours or hostels for social interaction. Research solo-friendly activities and accommodations.
Family
Choose family-friendly activities like theme parks, museums with interactive exhibits, and cultural experiences. Research kid-friendly restaurants and accommodations.
Children
Ensure your itinerary caters to their interests and abilities. Pack games, activities, and snacks for travel and waiting times.
If you are completely lost with this, you can also reach out to us and speak to one of our consultants.
- Shirakawa-go (gabled farmhouses)
- Yakushima Island (ancient cedar forests)
- Iya Valley (vine bridges)
- Kinosaki Onsen (traditional ryokan town)
- Tottori Sand Dunes (camel rides, sandboarding)
- Kakunodate (samurai district with wooden architecture)
- Miyajima Island (floating torii gate)
- Hiking (Mount Fuji, Japanese Alps, Kumano Kodo pilgrimage trails)
- Skiing and snowboarding (Nagano, Hokkaido, Hakuba resorts)
- Snorkeling and diving (Okinawa, Miyakojima islands)
- Kayaking and canoeing (Lake Biwa, Shiretoko National Park)
- Cycling (dedicated paths, scenic countryside routes)
Tea ceremonies
Learn the art of preparing and enjoying matcha tea.
Calligraphy
Practice writing Japanese characters with brush and ink.
Kimono wearing
Dress up in traditional attire.
Onsen bathing
Relax in natural hot springs.
Cooking classes
Learn to prepare popular dishes like sushi or ramen.
- Studio Ghibli Museum (Mitaka)
- Akihabara (anime, manga, video games)
- Harajuku (fashion, cosplay)
- Pokémon Centers (exclusive merchandise and themed events)
- Anime and manga experiences
Food in Japan
Nationwide dishes
Sushi, ramen, tempura, okonomiyaki (savoury pancake), gyoza (dumplings), donburi (bowls of rice with meat/seafood/vegetables), curry rice. For more information see our artice about the top ten Japanese foods and where to find them.
Regional specialties
- Tokyo: Monjayaki (savory pancake), Tsukiji fish market
- Kyoto: Kaiseki (multi-course tasting menu), tofu dishes
- Osaka: Takoyaki (octopus balls), Kit Kat desserts
- Okinawa: Okinawan soba (noodles), Agu pork
- Hokkaido: Seafood dishes like crab, ramen with miso base
Budget-friendly
- Ramen shops
- Standing sushi bars
- Local izakayas (pubs)
- Convenience stores and supermarkets (bento boxes, snacks)
Gourmet
- Michelin-starred restaurants
- Kaiseki multi-course meals
- Specialty restaurants (eel, soba, wagyu beef)
Vegetarian
Options available but limited in rural areas. Research beforehand and use translation apps when ordering. Consider self-catering options.
Vegan
More challenging, especially outside major cities. Research vegan restaurants and inform establishments about your needs in advance.
Allergies
Inform restaurants upon arrival and carry translated allergy cards. Be aware of potential allergens in common dishes (e.g., dashi broth, fish flakes).
Exiting Japan
A departure tax of 1,000 yen is required for anyone (regardless of nationality) who leaves Japan.
From 14 December 2019, new and tightened rules apply to you who bring plants and plant products from countries outside the EU on your trip.
This means that it is no longer possible to have a plant, a bouquet of flowers or some fruit in your luggage when you arrive in the EU from a country outside the EU without these being accompanied by a plant health certificate.
If you introduce seeds, plants or live plant parts, e.g. flowers or fruit, without the necessary documentation, they will be detained by customs. If you import seeds, plants or live plant parts from endangered plant species (most orchids and cacti) without CITES export and import permits, you risk being fined.
For more information click here.